Privacy Policy

Personal data we process

Personal Data is any information that can directly or indirectly identify a living person. The information we have about you may consist of name, email address, other address details, phone numbers, social security number, organization number, company title, photos, booking statistics, entry and exit logs, salaries, working hours, bank details and more.

How personal information is used and for what purposes

Your personal information is used to contact you in connection with a reservation that you have made with us. In addition, they are used to send out our newsletters 2-5 times a year. If you are one of Sundbyholm’s employees, your data will be stored in order for us to register your working hours and pay your salary. On our website we have so-called “cookies”, which means that we identify your IP address for remarketing purposes and for statistical purposes when analyzing traffic to our website. By using our web site, you accept this management.

Legal basis

Sundbyholm Slott AB always processes your personal information in accordance with applicable law. We process your personal information if we have legitimate interests, such as an interest in being able to communicate with you in connection with a request or a booking as well as to market us and develop our products. Having your personal information and prior reservations with us makes it easier for future bookings made by you. This may, for example, apply to an activity that you have had with us, and with the help of your prior bookings, we can ensure that the same contents will not be included in a future booked activity.

Disclosure of personal data

The information we have in our systems is not public. Sundbyholm Slott AB have partner agreements for IT services and these partners have the opportunity to see your contact information in our computer systems. We never sell your information to third parties. However, we may need to provide information requested by the authorities.

Storing your personal information

Your personal information is stored in our internal reservation system for up to 18 months after your last stay if you are a private individual who does not represent a company. After this period the information is anonymized in our system. We save your information for up to 5 years if you are a representative of a company that have made a group booking or group booking request. Information about any allergies, disabilities or other special notes that we may have about you as a person will be deleted within three months of your visit to us. In our financial system and in paper form, your personal data is stored for as long as we have to store them by law.
Our email system stores your email data until you choose to unsubscribe from future mailings. With each newsletter, there is always the possibility to unsubscribe from future mailings. Our email system is categorized into different groups, but the only personal information that we have about you in this system is your email.

Sundbyholm Castle may at any time delete any stored information about you without the consent of you.

The extent of the policy

Our site contains links to other sites over which we have no control. We are not responsible for the other sites you choose to visit through links from our website and the privacy policies or methods of processing personal data used there. We recommend that you review these other websites’ privacy policies to understand how they collect, use, and share your personal information.

Changes to this policy

This policy will be available through our website and may be revised.

Your rights

You have the following rights under applicable privacy laws:

Right to information – A right to receive confirmation and information about your personal data. You are entitled to update information about yourself.
Right to rectification – a right to have incorrect information corrected.
Right to delete – a right to have data removed. This right is limited to such information which may be treated by your consent only if you withdraw consent and oppose your treatment.
Right to limited treatment – a right to require that personal data processing is restricted.
Right to data portability – a right to require personal data to be moved from one person to another. This right is limited to information provided by you.
Right to object – A right to oppose treatment in some cases based on a balance of interest.

You may contact us at any time to exercise any of the above rights by contacting our Data Protection Officer under the contact details below. A request for access to personal data is answered within the statutory period. If you believe that our processing of your personal data does not occur in accordance with the Data Protection Ordinance, you also have the right to complain to the Data Inspectorate, which is the competent regulatory authority.

Contact details

If you have any questions about this policy or wish to exercise any of your rights above, please contact us via any of the following contact routes:

Sundbyholms Slott AB
Att. Data Protection Officer Susanna Dagson
S-635 08 ESKILSTUNA
Sweden

Data Protection Officer: Susanna Dagson, susanna@sundbyholms-slott.se, phone +46 (16) 428403.